UX Research Methods for Rich Content Types

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They are carried out both at the stage of launching sales of a new product and during the work process if any problems are discovered.

For example, analytics have shown that users often leave some of your products in the shopping cart and do not proceed to the checkout stage.

UX research can provide the answer to the pakistan telegram number database question “why is this happening?”

It is important to understand that the purpose of such research is not to answer the question of whether customers like your product. It is to answer the question of whether it can satisfy the user's needs.


Interview. A reliable and proven way to communicate with users. The researcher asks, the user answers.
Surveys. Differs from interviews in that it allows you to quickly find out the opinions of a large number of users.
UX testing. Observing the user during their direct interaction with the product card.
UX research helps to find out whether the user understands the content of the product card and what mistakes he or she may make in understanding the content.