In the era of digital communication and virtual relationships, a major difficulty faced by most corporations is internal communication.
The process of exchanging information between areas is not always carried out effectively and this brings a series of disastrous consequences for the final result, such as strategic misalignment or impacts on financial management.
This usually happens because people have different rhythms within the same company and are not always willing to help others. Furthermore, regardless of the behavioral profile, the order of priority in relation to the demand of another area is unlikely to be relevant in your day-to-day life.
To change this scenario and engage employees to work efficiently venezuela whatsapp data as a team, managers need to invest in a process of raising awareness among the team about the need for integration between areas.
Getting around the situation
Therefore, it is essential that managers map their team's profile and compare it with the applicant's characteristics. How can this be done?
Generally speaking, there are two large groups of individuals: assertive and emotional. Assertive people want to resolve everything quickly. They do not need to understand the objective of the demand in detail. They are focused on the delivery date and how they will organize the pending task in their day-to-day life.
More emotional profiles are driven by interpersonal relationships. Most of the time, they have difficulty understanding that the request for a demand is for the direct benefit of the company. If the request is not in your area, you will need to establish a relationship with that person.
When we are talking about a scenario with 50 to 100 employees, doing this mapping “by hand” is challenging, but possible. Although people say who they are all the time, when we look at a larger universe of employees, doing this analysis without the support of specific tools is impossible.
Organizing the flow
An interesting starting point for creating an assertive flow in internal communication is to create and send a questionnaire asking employees how they prefer to receive the demand. But be careful, this does not mean that everyone will answer it and this should not affect the final result. On the contrary, this is already an answer about the profile of the individual or an entire area.
Nowadays, there are also interesting KPI management tools, in addition to the intranet and workflow solutions that help increase productivity and analyze employee performance.
Let's imagine that the sales department needs a study from the finance department to put together a proposal. By using the workflow tool, you are enabling the automation of the workflow and ensuring the exchange of information between the departments involved in a business process.