Claim letter: how to compose it correctly

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What are we talking about? A claim letter is necessary for pre-trial settlement. The document is sent to the party that violated the terms of the contract. This could be a failure to meet delivery deadlines or the sale of low-quality goods.

What to consider? The claim letter is written in free form, but in compliance with business style and legal norms. It is sent by mail or handed over in person. The recipient of the letter has the right not to respond to it, but then the court will decide the problem.



The article explains:

What is a letter of claim?
Why write a claim letter
Structure of a claim letter
Three examples of albania email list 215428 contact leads writing claim letters
Important nuances of preparing and drafting a claim letter
Typical mistakes when drafting a claim letter
How to properly respond to a claim letter
Possible consequences of ignoring a claim letter
When drafting and sending a claim letter is not required
Frequently asked questions about the claim letter

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What is a letter of claim?
What to do if your business partner does not fulfill their obligations, delays payment or delivers low-quality products? The situation is unpleasant, but the first step to resolving it is filing a pre-trial claim.

A letter of claim, or a letter of complaint, is a form of business correspondence that is an official appeal to your partner who has failed to fulfill his obligations. The basis for writing such a letter of claim is non-compliance or improper fulfillment of the terms of the contract, as a result of which the other party suffered damage.

A skillfully and timely written letter of complaint is the key to a successful resolution of the problem.

Letter of claim

Source: shutterstock.com

This type of correspondence expresses a demand to eliminate the problem and compensate for the damages caused by this problem, such as financial losses. Usually, sending a letter becomes necessary after verbal negotiations have failed to produce results. However, unlike verbal discussions of the problem, a claim letter has legal force, which helps to resolve the issues that have arisen more quickly.

A claim letter may be addressed to an individual, a legal entity, or a government agency. The sending of such a letter may be due to various circumstances:

violation of deadlines for the provision of services or delivery of goods;

non-compliance of the quality of the delivered goods or services with the conditions specified in the contract;

delivery of goods that do not correspond to the range or quantity stated in the contract;

failure to comply with the deadlines for the exchange of low-quality products;

failure to meet payment deadlines for delivered goods or services.

Whether there were preliminary negotiations or not, a written claim remains the most adequate way to resolve problematic situations. It immediately, from the moment of writing, acquires evidentiary legal force and helps resolve the issue in the shortest possible time.

In companies and organizations, the task of writing claim letters usually falls on the shoulders of lawyers, heads of departments whose interests are directly affected. Less often, this may be done by a secretary or a company manager. The main condition is that the author of such a letter knows the civil law norms and laws of the Russian Federation, as well as the ability to correctly apply them when drafting a claim in writing.