According to the same research we cited above, users are 3.5 times more likely to contribute to a successful digital transformation when they believe their leaders have correctly communicated the purpose of the digital tool.
Creating a plan and communicating it is a must for digital adoption. If the end goal is transformation, what are the milestones to get there? What does it mean for your company to have transformed digitally?
Take time at the beginning to define a clear purpose, strategy, and end goal in order to provide proper introductions and measurements for success.
2) Create a dedicated digital adoption team
To achieve your digital adoption goal, your company will need a strong and dedicated team working towards it.
Start with digital adoption by appointing someone to take the lead – such as a digital adoption manager.
A digital adoption manager will have a team that aims to provide coordination georgia mobile database and oversight across departments on the use of digital tools and will work to maximize them.
Nearly half – 47% – of survey respondents reported that implementations are most successful “when people with the most relevant expertise develop the business case for digital solutions,” according to McKinsey.
On the other hand, only 18% reported success when the team leading the implementation is comprised primarily of individuals from the management team.
It's always helpful to have support from management, but be sure to get other opinions and ideas from people with relevant experience as well.
With a team of cross-functional experts at the helm, your digital adoption will continue on its path to success.
3) Create a digital adoption strategy
Typically, the digital adoption manager and team should also define the digital adoption strategy.
They know every aspect of the process and are better equipped to deal with onboarding issues and employee needs.