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What Is A2P SMS?

Posted: Wed Jan 22, 2025 8:24 am
by mdabuhasan
A2P SMS or application-to-person (A2P) messaging is a scenario in which an organization uses software to send text messages to people – typically, a set of subscribers to a targeted list. Due to its usage in the commercial sphere for mass communication with large sets of consumers, you’ll often hear A2P SMS referred to as business SMS or enterprise SMS.

A2P SMS sits in contrast to peer-to-peer or person-to-person (P2P) SMS, where a conventional two-way conversation typically takes place between people. P2P messaging isn’t really a viable option for business SMS communication, as it cannot handle large volumes of message recipients or scale up to meet enterprise communication needs.

Many implementations of A2P SMS are one-way sweden whatsapp number data communications, which enterprises and institutions can use to disseminate information about special offers and new product or service offerings, event announcements, or reminders. Other uses of one-way A2P SMS include the delivery of security codes and one-time passwords (OTP) for two-factor authentication (2FA) or multi-factor authentication (MFA), and the completion of online transactions.

Systems that enable two-way A2P SMS communication help organizations to conduct real-time dialogue with consumers – for example, during information gathering from test populations or technicians in the field, and for conducting customer service interactions. Short message service application programming interfaces (SMS APIs) now make it easier and less expensive for enterprises to integrate SMS capability into their existing business and customer facing platforms for this purpose.

In a typical A2P SMS scenario, an organization will use a dedicated A2P messaging platform to send bulk or individual messages. This A2P messaging platform will use SMS gateway technology to deliver messages through mobile network connections to their designated recipients.