The challenges of digitalization

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While the opportunities offered by digital transformation are attractive, adapting to and implementing change often comes with challenges and risks associated with digitalisation. In today’s business environment, where competition is constantly evolving and customer expectations are increasing, companies must strive to transform their indonesia phone number sample operations and strategies. However, successful digital transformation requires a balanced approach that focuses not only on technology, but also on people, processes and culture, recognising that there are many obstacles along the way.

Key challenges with digital transformation are lack of adequate resources and resistance to change . Digitalisation requires adequate financial, human and technological resources, which can be a problem for some organisations. In turn, reluctance to change is mainly due to human characteristics. The need to learn new tools and processes can sometimes be met with resistance from employees.

Companies often use multiple IT systems that are not compatible with each other. Integrating these systems as part of a digital transformation can be complex and requires an appropriate strategy .

When considering the main challenges of digital transformation, one cannot forget that it also requires the acquisition of new skills and competencies . Companies must provide adequate training and development so that employees can use new technologies effectively.

Examples of digital transformation



Digital transformation does not always have to be complicated. Sometimes, with relatively little effort, success can be achieved . The introduction of services such as digital banking, digital loyalty cards or self-service online accounts improves customer satisfaction. Examples of applied solutions are increasingly visible not only in banking, but also in retail.