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The Growth of Microsoft Teams as a Cloud Telephony Solution

Posted: Sun Jan 19, 2025 5:03 am
by tanjimajuha20
he past two years of the COVID-19 pandemic have caused a global rethink of the very nature of work, commerce, interpersonal contact, and collaboration. With this change in mindset has come a shift to the digital realm, which is manifesting in the growth of eCommerce, contactless technologies, and a reliance on the internet and the cloud to facilitate business processes and communication.

These trends have implications for both the present and the future. In a recent study by 451 Research, it was revealed that 67% of organizations anticipate that remote working policies will remain in place either permanently, or for the long-term. Many large international concerns are giving serious thought to closing down some of their branch offices entirely and relying on remote workers as a standing model for their Human Resources.

In this changing work italy telegram environment, organizations will require collaboration and communications solutions that enable them to seamlessly connect workers across the globe. They will also need flexible and scalable systems that can enable them to adapt to changing conditions and position them to evolve in the future.

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During the course of the pandemic, videoconferencing has become a standard form of personal interaction and information exchange, fueled by the success of platforms such as Zoom and Microsoft Teams.

For commercial enterprises in particular, the Microsoft Teams ecosystem has become the remote working and collaboration medium of choice. Based on the Azure cloud platform, MS Teams is built on a microservices architecture and consists of many independent components that deliver features such as messaging, meetings, files, a calendar, and apps.

According to Microsoft, as of April 2020, the Teams platform has more than 75 million daily active users, 200 million daily meeting participants, and 4.1 billion daily meeting minutes. For the most part, enterprise subscribers have been shying away from using Teams for external communication, preferring it as a tool for internal collaboration. However, this situation is expected to alter in the next couple of years.