As the new year begins to unfold, we look at some of the communication trends we can expect to see emerge and grow in 2019. Here are some of the most important ones to watch this year.
Cloud-based communications denmark telegram are not new and increasing numbers of businesses have adopted this technology in the past year or so. However, this trend is set to continue for 2019 and beyond, with both homeowners and businesses recognising the many benefits that wholesale VoIP termination brings. In particular, with more people working remotely, cloud-based communications will serve their needs far better than ever before.
Data mining
With 5G becoming more readily available, more of us will be using communication applications this year that make use of artificial intelligence and big data. In particular, interactive voice response (IVR) is one trend to look out for in 2019.
Video communications
Internet speeds are getting faster, thanks to 5G. This opens up wider opportunities to communicate more effectively, with video likely to take centre stage this year. Traditional voice communications will fast be replaced by video calls and conferences, instead, and this ties in with the likely increase in demand for VoIP technology. In addition to video, communications of the future are likely to become more visual overall, with studies suggesting that 84% of communications will become visually-oriented.