optimizing application reception from the website

[md.a.z.i.z.ulha.kim4]

To increase the efficiency of work with applications and simplify the process of their processing, a notification system via Telegram chat was implemented. This system allowed the team to promptly receive notifications about new applications coming from the site and quickly respond to customer requests. This approach significantly accelerated the communication process between clients and the clinic, which increased the level of service and reduced the response time to applications.

The website has improved the registration form, which now correctly canada business email list processes data entry and provides tips to avoid errors. However, the main emphasis is on communication in the messenger, as clients are often not ready to make a decision to sign up for a specific service without prior consultation.

After submitting an application on the website, the client switches to communication with a clinic representative on Telegram, where a qualified doctor answers questions. This allows the potential client to be provided with an initial consultation, for example, to identify the root cause of the problem, and refer them to the appropriate specialist. This approach significantly simplifies the registration process, increases customer satisfaction, and makes the communication process fast and efficient.
This solution not only optimized the work with requests, but also improved the user experience, as customers received quick answers to their questions and services.