Page 1 of 1

How to increase security in online surveys?

Posted: Tue Jan 07, 2025 4:34 am
by pappu636
At QuestionPro we work every day to provide a good service to our clients and also to those who are still getting to know our platform. That is why we held the webinar entitled: 6 tips to increase security in online surveys, with the aim of letting attendees know some of the different options they have when using our tool.

This time it was a question of security, as it is one of the issues that most concerns our users who are looking for reliable results and authentication of those who access the platform to answer.

We could say that the invitation to participate in an online survey, the registration of each participant or the assignment of an ID, is one of the first steps in a whole process that will lead us to successfully complete our research, academic project or any other use that is being given to our platform.

We have for you the reasons why online surveys are safe .

Security systems that QuestionPro has
Our priority in our organization is to offer our clients security standards jamaica phone number to protect their confidentiality, integrity and ensure the availability of the data in our system.

Below we list the online survey security systems that QuestionPro has:

security systems for surveys
Physical security
Data Center : To ensure security in online surveys, we have servers that restrict physical access to the data centers, which are monitored 24 hours a day. To gain access, visitors must carry an identification card.
Compliance : Internap, our primary data center, is continuously audited to assess compliance with data protection regulations. Additionally, QuestionPro is certified to ISO 27001 , an international standard that ensures the confidentiality and integrity of information and the systems that process it.
Access and authentication
Login: Users can access the platform using their organization's credentials. In addition, we have authentication systems in place to determine whether a user is authorized.
Double verification: Another of the survey security tools we have is reCaptcha verification, which helps prevent the creation of fake accounts.
Email Access: At QuestionPro we have licenses such as the academic one that allows students to limit their registrations with email address domains that belong to their educational institution.
QuestionPro Staff Authentication : Server access requires multi-factor authentication and passwords. Access is limited to only the relevant individuals.
Administrative security
Least Privilege : The platform only allows qualified employees to access privileged areas of the system, this access is only granted to individuals trained to perform essential tasks.
Account Management : Employee accounts cannot be created or modified without being approved by a system administrator, in order to ensure proper access, according to their responsibilities.
Username and password
Another tool for online survey security is the assignment of a username and password.

Customers must meet certain requirements such as the number of characters, combination of letters, numbers, upper and lower case. In addition, the account is automatically closed after fifteen minutes of inactivity.