Wix vs Shopify: Customer Support

[rifathasan]

Remember, when investing in any new tool, you need to consider how much support you need. Both Wix and Shopify provide phone and email support, dedicated social media help, forums and help centers, and more. Shopify provides 24/7 support, including live chat , which you can’t get from Wix. On the other hand, Wix offers a lot of in-editor lebanon number data tips that can help you as you build your site . Hovering over a question mark reveals speech bubbles that let you access helpful information. Wix’s built-in help is a great way to get answers to your questions right away. This means that Wix provides slightly better customer support than Shopify in some areas.

While Shopify provides ongoing help, Wix makes it easy to self-help. Wix’s Ecommerce plan is a pleasant surprise, but it’s still hard to recommend over Shopify since the Shopify brand has been around for so long and they focus squarely on helping online stores . The themes are much better, and it’s pretty easy for a beginner developer to create a professional site on the Shopify platform. Not to mention, you won’t save a lot of money by choosing Wix. Let us know in the comments section if you have any questions about how Shopify compares to Wix. Before you go, you might want to check out our Shopify reviews and Shopify pricing guide.