Ozon's requirements for cross-docking service

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To use this service on the marketplace, sellers must comply with several mandatory conditions:

Packaging and labeling. The seller does this himself, which simplifies the sorting and delivery process.
Compliance with standards. This helps to avoid returns and errors during the acceptance process.
Product restrictions. For example, perishable belize whatsapp phone number or large items may require special conditions.
Exact arrival time. The driver must deliver the shipment within the designated time slot.


How to arrange delivery via cross-docking
Here we go along this path:

1. Log in to your personal seller account on Ozon.

2. Select the products you will send.

3. Prepare documents and packaging according to the marketplace instructions.

4. Deliver the batch to the specified warehouse for further shipment.

On topic. Ozon to reduce service fee for pick-up point owners from November



Delivery times
The terms depend on the delivery acceptance zone and the destination warehouse. All of them are listed in the Ozon knowledge base .


For example, a delivery from St. Petersburg to Krasnoyarsk will take 23-24 days.
Sometimes delays occur, the reasons may be as follows :

the warehouse is overloaded;
the goods were lost in the warehouse;
The goods were lost during transportation.
If the product is lost somewhere, feel free to write to Ozon support, the staff will quickly solve the problem.

It is important to record the packing and loading process: if necessary, you will be able to confirm, for example, that you actually sent a pallet, that it contained a certain number of boxes and specific goods.



Track the delivery status in your personal account so you don’t miss anything.