That Technology Tends To Dehumanize
Posted: Thu Dec 26, 2024 9:19 am
At A Distance Or Remotely So Without An Invention Like The Telephone Its Concept Would . Never Have Been Able To Emerge But Deep Down Its Dependence On Technical Advances Has . Not Been Limited To The Mere Communication Channel But Over Time It Has Known How . To Implement Other Innovative Resources To Increase Its Possibilities And Be More Effective In Other . Words Today Telemarketing Is Much More Than Just Using A Telephone To Contact Users The . Complexity Of The Service Hasthe Technology Industry Has Grown Exponentially In Recent Decades Due To .
The Huge Volume Of Information bc data china Generated And Moved Thanks To The Internet And Because Customers . Have Become More Demanding And More Impatient So Digitalization Is More Than An Option It . Is A Necessary Solution So That Companies In The Sector Can Be Profitable In A . Very Competitive Environment Technology Can Also Help To Humanize However There Are Those Who Think . And This Is A Matter Of Enormous Importance For An . Activity That Needs To Be Deeply Close To Contact The Public Today There Are Chatbots .
That Have The Capacity To Interact With People And Offer Them Answers But The Reality . Is That These Technological Solutions Still Pale In Comparison To The Problemsolving Capacity Of Agents . And The Empathy With Which They Can Respond To Communications That Is Why Today Customers . Prefer To Be Served By People Rather Than By Chatbots And This Will Probably Not . Change In The Short And Medium Term Especially When Dealing With Complex Issues That Require . Realtime Decisionmaking And That Include An Emotional Layer Although As Incredible As It May Seem .
The Huge Volume Of Information bc data china Generated And Moved Thanks To The Internet And Because Customers . Have Become More Demanding And More Impatient So Digitalization Is More Than An Option It . Is A Necessary Solution So That Companies In The Sector Can Be Profitable In A . Very Competitive Environment Technology Can Also Help To Humanize However There Are Those Who Think . And This Is A Matter Of Enormous Importance For An . Activity That Needs To Be Deeply Close To Contact The Public Today There Are Chatbots .
That Have The Capacity To Interact With People And Offer Them Answers But The Reality . Is That These Technological Solutions Still Pale In Comparison To The Problemsolving Capacity Of Agents . And The Empathy With Which They Can Respond To Communications That Is Why Today Customers . Prefer To Be Served By People Rather Than By Chatbots And This Will Probably Not . Change In The Short And Medium Term Especially When Dealing With Complex Issues That Require . Realtime Decisionmaking And That Include An Emotional Layer Although As Incredible As It May Seem .