Cases involving sales, support, marketing, and operations with advanced features like speaking to listening ratio, sentiment analysis, and more. Topic Extraction Key Features: Analyze customer sentiment based on speech patterns to provide personalized experiences; Identify recurring content. Conversation rates between topics and topic tracking that provide insights into customer pain points and trends. Maximum loyalty and retention for agents and customers G Application interface is difficult to use, and you don’t get notifications on the dialer on desktop laptop interface Pricing Starting Price: Per User USD per month, if
Pro if billed annually: per user per month if billed phone number library annually Ultimate: per user per month if billed annually Add-ons: . per user per month if billed annually Callhio Ratings & Reviews G: ( reviews) Catra: . ( multiple reviews ) Aircall Best for Deep AI-Powered Business Intelligence Aircall is another well-known business phone solution. Incorporating AI contact center capabilities into its suite of features that can sift through. A large number of conversations enables seamless call review and deep insights into customer priorities.
Key Features: Enables you to review sales pitches and coach reps to provide deeper context. Use AI-generated insights Text transcription to search offers and tickets for keywords and phrases in calls. Helps capture the essence of every conversation Aircall's workflow designer doesn't offer the flexibility you need. To design custom journeys, the software doesn't have its own built-in video calling capabilities Pricing Elements: per license. Monthly Pro: per license per month Aircall Ratings & Reviews G: ( Review ) Catra: .