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Desk Ratings & Reviews Catra:. ( Reviews) g: ( Reviews) Pricing Standard: per month Professional: per month Enterprise: per month Bobest for capturing customer behavior in real time Bo is an Ai Call. Helping agents retain customers and convert leads at critical moments, i.e. Bo Equis has features such as real-time dynamic prompts, notifications, and real-time Qa scores.

Customer Experience Teams have everything they need to make phone number library a positive impression Key Features Surface Key. Customer questions and phrases during a call send notifications to the agent for discovery and action. By analyzing and , corrections where needed help uncover the real cause of low call quality. Score of call limits (source) bo reportedly experiencing connectivity issues (there were instances). There were instances where the software did not work properly during a call or failed to load or reconnect.

There have been complaints about Bo's speech recognition feature, with some finding it inaccurate and prone to misinterpreted words. Pricing is available upon request. Bo service ratings and reviews g: ( reviews) catra: . reviews Essential Ai contact centre software features These are the key features to look for when using. Choosing Contact Centre Artificial Intelligence Software: AI Chatbots ‍ai chatbots are artificial intelligence call centre agents. Simulate human-like conversations with customers that would normally take place over web chat or text chat.