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It reportedly has more than 100 seats, so it may not be suitable for small businesses. Has a steep learning curve Kustom Ratings & Reviews Catra: (Reviews) G: (Reviews) Pricing Enterprise: per month Ultimate: per month Zoho Desk Best for Automated Ticket Management and Assignments Zoho Desk is another popular customer service platform that helps you track and manage your customers. Efficient requests Its built-in AI assistant Zia helps simplify support ticket solutions with help.

Key features of knowledge base bots, ticket tagging, sentiment phone number library analysis, and on-site predictions provide self-service. Portals for each branded customer provide customer sentiment insights for each customer conversation, helping support. Teams limit G by using context, FAQs, and templates Some advanced features and customization options may be complex and require companies to dive deep into the learning curve features. Items considered essential may only be accessible at the top lanszoho desktop ratings and reviews.

Catra: (reviews) g: (reviews) Pricing (source) Free plan: Available Exress: . per user per month when billed annually Standard: . per user per month when billed annually Professional: . per user per month when billed annually Enterprise: . per user per month when billed annually Intcombest provides AI customer service software Intcom's multilingual and omnichannel support. This is another name worth mentioning in this list Intcom's Ai chatbot Fin,