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Integration with Hubsot, Hel Scout, Zendesk, Salesce, Hayfox and other essential business tools (including Custom system eliminates the need to constantly switch windows and enables your customer support team to work properly. Efficient from a single platform No-code workflow builder The drag-and-drop workflow builder allows you to create pre-built customer journeys Without complex coding or agent intervention, you can intuitively build workflows, settings. If things get complicated, you can trigger actions based on data or system events.

Handovers to live agents are easy, and the system ensures the phone number library right agents get the right questions and your data is always safe and secure. Historical Reports and To ensure your agents are performing well, you need deep access to the real-time dashboard. The real-time dashboard and historical reports provide data and insights from every customer conversation. Use all the data you need to get a complete picture of your performance.

For your help desk management, you can harness the power of built-in artificial intelligence. A reliable omnichannel platform that increases customer satisfaction and builds a burnout-free process for agents. Ready to take your help desk productivity to the next level? ‍Book a demo to Learn More Related Blogs You can also read How to Automate Customer Engagement to Improve Operational Efficiency and Revenue Ecommerce Marketing Top Customer Engagement Platforms: Features, Pricing Customer Experience Customer Service 10 Best SMS Marketing Platforms.