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To scale up your sales team operations, in this blog post, we will discuss how AI for sales bots fit into your sales tech stack and how to use different AI chatbots to improve sales conversions What is an AI sales bot? An AI sales bot is a software automation tool that leverages Natural Language Processing (NLP), Machine Learning, and a knowledge base integrated to simulate a natural, human-like conversation with a customer acting as a virtual agent (AI).

Sales bots intuitively respond to customer queries, provide phone number library information about products, and assist customers. Enable self-service in interactions with your business These tools proactively assist prospects. Start, walk them through the entire sales process to the post-purchase stage – without intervention from the sales team AI sales bots are very versatile and can be categorized into the following types: Knowledge-based chatbots Knowledge-based chatbots respond to customer queries.

and FAQs by searching your knowledge base and displaying relevant articles with the voice of a voice bot. Bots are advanced AI-based software that use spoken language for voice interaction. Guide inbound callers, fulfill customer requests and route calls to agents Decision Tree Chatbot. Decision Tree Chatbot, also known as rule-based chatbot, provides pre-programmed responses to customer queries. It maps out conversations in a flowchart without the involvement of a live agent.