You know that we’re an interesting bunch here at BrightCarbon. Unsurprisingly not many of us have degrees in making really great PowerPoints, so
Directly before BrightCarbon I was a research scientist with a passion for circadian biology, sigma factors and communication of cellular timing. I was also super interested in the effects of nanoparticles. I’ve managed laboratories, organised science outreach festivals, and did quite a few art science collaboration projects including performing in an interactive theatre piece. And who doesn’t have a couple of obscure jobs along the way – an office manager and product designer in the solar power industry. Oh and I love to bake.
Cake aside, you’ve been delighting clients phone code for lebanon at BrightCarbon for a while now and moved into the role of eLearning development lead last year, tell me a bit about the role.
Great question. It’s a tale of 2 halves; a reactive side and a proactive side.
Reactively I respond to my colleagues’ requests for support, and lend a hand/give advice/hop in to support as and when needed. Proactively, I keep eLearning in BrightCarbon run smoothly and progressing. I push to develop our Carbonites, supporting building their skillsets to delight our clients and build their expertise in all things training and eLearning from the theory through to the practical.
Supporting on so many projects, you must get to know our clients pretty well. What are some of the common challenges they face in creating effective eLearning?
Often our clients know they have a business need for training but aren’t sure how to make it effective. That’s where we come in. We also work with a lot of Subject Matter Experts (SMEs). SMEs are essential to many eLearning projects but they sometimes know too much! This means they can get bogged down in the details and forget about the business need and overall aim of the training. We help keep the project focused and on track.