We already learned a few weeks ago what a community manager is and what habits they should follow , right?
In it, we also realized that the work of a community manager is hard and that a large part of a brand's communication on social networks depends on this profession. Are you clear on that point as well?
But, it turns out that there is a lot to say about a community manager… What do they eat? What do they wear? When do they sleep? Just kidding. Although, thinking about it, these are not questions that are far from the ones that actually arise when we find ourselves face to face with the need to fulfill the role of a community manager.
Among so many issues we could address, for this occasion we kuwait number in whatsapp chose the question: what tools could make the life of a community manager easier?
Without further ado:
Tools for a Community Manager
Anyone in charge of community management for a brand knows that the job requires talent, relevance, a lot of efficiency and, above all, patience and organization. It is not easy to be (almost) 24 hours a day monitoring and evaluating the performance of content, comments and the name of the company in general.
Luckily, there are hundreds of tools that help make this job more enjoyable. Check out 15 tools for a community manager below .
Management tools
1. Trello
Trello is a very useful application, which you can get for free, that helps in the organization of tasks, plans and actions, in the creation of calendars and allows you to establish those responsible for carrying out the planned task.
2. Hootsuite
This is one of the most commonly used tools for scheduling posts on social media, keeping track of mentions, direct messages, and more. It also has a section where you can find statistics and check the evolution of general social media metrics.