IT Channel News: What are your further plans for product development?

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S. Shch.: Our product is being developed in several directions at the same time. The first is, of course, analyzing the market situation and studying innovations in the world of artificial intelligence. This is important because new versions of large language models appear regularly, and they bring with them significant improvements in the quality of work. Therefore, we monitor the current agenda, test and introduce these innovations into new versions of the product.

On the other hand, this is, of course, development malaysia company email list in terms of functionality. Here, we are greatly helped by customers who regularly come with requests for additional functions or customization of the product for their specific processes and audience specifics. For example, this is how functions for working with voice messages appeared, but not in terms of voice communication by phone, but transcription and analysis of voice messages, for example, in Telegram. Another example is the functionality for conducting analytics on the entire database of accumulated messages.

Thus, we generalize the most interesting and popular requests and put them into the product backlog, and then gradually transfer them into the functionality of the main product.

IT Channel News: Will small companies be able to use your solution?

S. Shch.: Of course. Some customers who contact us have a relatively small volume of incoming messages at the moment, but want to be prepared for explosive growth in the future. Therefore, the plans include offering them our product by subscription as a SaaS solution. For SMEs, this will be beneficial, since such a model does not require individual customizations and expensive implementation. The customer will be able to integrate the solution themselves, connect and pay as they use it, but at the same time be confident in its information security, quality and speed of operation.

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