Quick response to customer requests

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Pricing : LiveChat’s pricing is surprisingly affordable. You can get the Team package for $33 per month if you pay annually, or you can build your customer support teams with a one-agent help desk platform at a time for $16 per month per agent. There’s a more advanced conversation prioritization package called Business stockholder database that costs $50 per agent per month. You’ll also be able to access the full Enterprise package with customized pricing to suit your team’s productivity needs.

Pros

A great addition to your help desk software

Integrates with other leading tools such as Salesforce
User-friendly internal environment
Templates for your incident management team
Cons

Lack of comprehensive ticket management tools
The chat system is sometimes slow
If you are looking for a convenient knowledge management and chat tool , LiveChat can easily add convenient and easy-to-use functionality to your network . This solution even works with chatbots for even more chat efficiency.