e company launche a campaign offering a 20% discount on all products via SMS. After the campaign. They analyze the results.
Findings
60% of their contacts are mobile numbers in urban areas concentrate in three states.
The response rate is highest from customers with Carrier A vs. Carrier B.
Weekday evening messages have better engagement than weekends.
Actions Taken
Using these insights. The company decide to:
Send more region-targete offers for top states: This increase foot traffi phone number listc and online sales.
Optimize message timing to weekday evenings: This le to higher engagement rates.
Remove or verify numbers causing bounces: This improve overall list quality.
Negotiate messaging rates with Carrier A for better returns: This reuce costs and improve ROI.
Additional Example: Non-Profit Organization
Consider a non-profit organization that uses phone outreach to connect with donors. After analyzing their phone number list. They discovere:
A significant number of their contacts were landline numbers, which had lower engagement rates.
Younger demographics were more likely to respond to text messages.
SMS bounce rate spikes in one state, indicating poor data quality
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