Zoho CRM: A more affordable yet powerful CRM suite, popular with SMEs globally. It offers good integration capabilities with third-party SMS gateways and email marketing tools.
Microsoft Dynamics 365: A robust enterprise-grade CRM solution, particularly for businesses already in the Microsoft ecosystem.
Local/Regional CRMs: In Bangladesh, while global CRMs are use, some businesses might opt for locally develope or customize CRM solutions that are specifically tailore to local business practices or payment methods. However, for scalable phone number marketing, integration with establishe global communication platforms is often necessary for optimal performance.
Key Features for Phone Number Management: Contact management . A including phone number list phone numbers, consent status. , segmentation tools, automation workflows . A e.g., send SMS after a specific event. , activity tracking . A calls, messages. , integration with communication tools.
4. Customer Data Platforms . A CDPs.
CDPs go beyond CRMs to create a unifie, persistent. And comprehensive customer profile by aggregating data from all touchpoints . A website, app, CRM, POS, marketing platforms. . This enables hyper-personalization and precise segmentation for phone number outreach.
Capabilities with third-party SMS gateways and email marketing tools.
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