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Cloud Digital Essentials: . per month Cloud Essentials: . per month Cloud Boost: . per month Cloud Elite: . per month talkdesk Ratings & Reviews g: ( reviews) catra: . ( multiple reviews ) Cloudtalk Best for Conversational Intelligence Features As a business calling software, Cloudtalk comes with a built-in AI-driven conversational intelligence platform that eliminates the need to analyze calls manually. Provides deep conversational insights and guidance to sales and support teams Key Features: Reduce post-call work.

Get deep business intelligence by viewing trends across different phone number library customers with automated call summaries and tags. Conversations uses call scoring to assess agent performance Limitations They support customer service via voice only. Channels has reported issues with mobile and desktop apps Entry-level pricing: per month Basic: per month Expert: per month cloudtalk ratings and reviews g: ( reviews ) catra: . reviews Calabriobest Deliver a hyper-personalized experience ‍calabrio acts as artificial intelligence software for your contact center.

It is a workforce augmentation suite that increases brand loyalty and accelerates revenue generation. Enterprise-grade agent engagement and AI analytics for complete visibility into agent and customer experience. Through a single interface Key features: Record customer calls, chats, texts, emails and Tweets Get nuanced insights with speech-to-text and sentiment analysis, predictive with AI-driven workforce management tools. Augment and assign the right people with the right skills, in the right time constraints.