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However, as online shopping continues to grow, physical stores need to add extra touches to attract customers before making a purchase. IKEA is the best example. To attract customers to the in-store experience Although IKEA has an online store, they provide a unique experience for shoppers who can try out beds, sit in the kitchen, and eat in the restaurant. Store Source: IKEA Experience Create a deeper connection between your brand and customers and increase retail.

Customer Engagement Here’s how you can create a better in-store phone number library experience:DIY Stations: Set up areas where customers can customize products, such as engraving services or design your own stationSampling and Demos: Provide opportunities for customers to try products, whether it’s tasting food samples or testing the latest gadgetLoyalty Programs: Implement programs that reward customers for store visits, purchases and participation in events, encouraging repeat visitsCommunity Spaces: Create comfortable areas for customers to relax, socialize and enjoy free Wi-Fi.

Make your store a destination rather than just a place to shop Integrate online and offline shopping through mobile engagement Mobile engagement can bridge the gap between physical and digital stores. Mobile is a channel where you can deliver time-sensitive messages to increase retail customer engagement. It’s also convenient for you and your customers since most of us are constantly on our smartphones. According to Fortune Research, Americans check their smartphones times a day.