In a highly competitive business world, positioning oneself as an efficient company that is committed to quality is becoming increasingly essential. Contrary to the traditional view that quality implies high costs, research shows the impact on a company's profitability of the costs of having an operating structure that produces poor quality products.
Innovation and competitiveness
Tags: Self-employed , SMEs , Entrepreneurs
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There are currently standards and regulations that allow us to establish quality levels in the processes that are carried out in our company. This is the case of ISO 9001.
In addition to being an ideal platform from which to advance towards mexico phone number certifications for environmental, safety or social responsibility management systems, ISO 9001 allows small and medium-sized companies to reach the level of larger companies, becoming more efficient and competing on equal terms in today's aggressive market.
By implementing a Quality Management System in accordance with the UNE-EN ISO 9001 standard , the organization demonstrates its ability to consistently provide products or services that meet customer and regulatory requirements.
Among other advantages, it offers the possibility of meeting the needs of clients who increasingly require certified suppliers, increasing the possibility of increasing sales in the European Union, improving quality systems, as well as documentation and suppliers in terms of performance, and also generating greater trust between suppliers and clients.
This International Standard promotes the adoption of a process-based approach when developing, implementing and improving the effectiveness of a quality management system, based on the PDCA (Plan, Do, Check, Act) continual improvement cycle.
Benefits to the market:
Improve the image of the products and/or services offered.
Promote their development and strengthen their position.
Gain market share and access foreign markets thanks to the trust generated among customers and consumers.
Benefits to customers:
Increased customer satisfaction.
Eliminate multiple audits.
Access to agreed quality agreements with clients.
Benefits for business management:
Serve as a means to maintain and improve the effectiveness and adequacy of the quality management system by highlighting areas for improvement.
Lay the foundations for quality management and encourage the company to enter into a process of continuous improvement.
Increase staff motivation and participation, as well as improve resource management.
When implementing the ISO 9001:2015 standard, it is necessary to take into account three important concepts:
Need for leadership
There is no effective management system without a group of people working towards a common purpose, and for this to be possible, senior management leadership is necessary. The requirements of the Quality Management System must be integrated with the essential processes of the organization, and its objectives must be part of strategic planning. To achieve this alignment, the involvement of senior management and its ability to involve other people in the effectiveness of its work is essential. Now more than ever, it is necessary to pay attention to what is happening around us, both outside and inside the organization itself. There are factors that need to be considered when planning processes: the competitive environment, existing technologies, the legal framework in which we operate, corporate values, etc.